Frequently Asked Questions
How do I verify my account?
You can verify your account by navigating to your dashboard settings and uploading the required identification documents (NIN or International Passport).
What is your refund policy?
Refund policies vary depending on the tour operator and package selected. Please review the specific package's cancellation policy before finalizing your booking.
Are payments secure?
Absolutely. We use industry-standard encryption and partner with leading payment gateways like Paystack and Flutterwave to ensure your funds are 100% secure.
How do I know operators are legit?
We manually vet all tour operators, requiring valid NAHCON licenses, CAC registration, and references before they can list packages on UfitGo.