UfitGo
Menu

How can we help?

Whether you have a question about a package, your booking, or becoming a partner, our team is here for you.

Email Support

Best for detailed inquiries and sending documents.

support@ufitgo.ng

Partner Relations

For tour operators, agents, and guides partnering with us.

partners@ufitgo.ng

Phone & WhatsApp

For urgent issues and immediate assistance during travel.

+2347012328891

Visit UfitGo

Our offices

Speak with our team in person at either Lagos location.

Main Office

First floor Shop AWM-D-FF-3, Off Awodi-Ora Estate, Oja Market,
Ajeromi-Ifelodun, Lagos.
Get directions

Frequently Asked Questions

How do I verify my account?

You can verify your account by navigating to your dashboard settings and uploading the required identification documents (NIN or International Passport).

What is your refund policy?

Refund policies vary depending on the tour operator and package selected. Please review the specific package's cancellation policy before finalizing your booking.

Are payments secure?

Absolutely. We use industry-standard encryption and partner with leading payment gateways like Paystack and Flutterwave to ensure your funds are 100% secure.

How do I know operators are legit?

We manually vet all tour operators, requiring valid NAHCON licenses, CAC registration, and references before they can list packages on UfitGo.